Shipping policy
Processing Time
Every item from The Lux Heir is made to order just for you. Because of this, please allow 1–7 business days for your order to be designed, printed, quality checked, and prepared for shipment.
Please note that processing times may be longer during holidays, major sales, or high-volume seasons.
Shipping Time
After your order has been processed, estimated shipping times are:
United States
- Estimated Delivery: 3–7 business days
Total Estimated Delivery Time: 4–14 business days (processing + shipping)
International Orders
- Estimated Delivery: 7–21 business days (depending on destination and customs)
Total Estimated Delivery Time: 8–28 business days (processing + shipping)
Please note that these are estimated delivery times and are not guaranteed. Delays caused by weather, customs, shipping carriers, or other unforeseen circumstances are outside of our control.
Multiple Shipments
Because we partner with multiple production facilities, your order may arrive in separate packages. If you purchase multiple items, they may ship independently and arrive on different days at no additional cost to you.
Tracking Information
Once your order has shipped, you'll receive a confirmation email with tracking information. Please allow up to 48 hours for the tracking information to update after receiving your shipping confirmation.